"You've ruined my life": Bringing users on board with Google Apps

Image of Joanne Casey

Joanne Casey, University of York, UK
Joanne Casey is the Communications and Marketing Manager in the Information Directorate at the University of York. For more news about the Information Directorate check out their new blog 'Liberating Information'.

Joanne talked about when the University of York rolled out Google Apps for Education and how they tried to take an active approach to user engagement. This was done by visiting departments before and after their migration and offering knowledge sharing events. This session looked at what they did, how it worked (and when it didn't).